Refund & Cancellation Policy
- For individual Internship programs offered on Basil Infotech Limited Trainings and Job Oriented Specializations, a user may request a refund anytime before their chosen batch commencement date. A transaction processing charge of 50% of the Application fee paid by the user will be deducted and the remaining will be refunded within 15 working days (Monday to Friday, excluding national holidays) of the refund request being raised by the user.
However, once the user has made the payment and accessed the Internship content, no refund would be permitted. No refund will be provided for the Training and Job Oriented Specializations offered on Basil Infotech Limited Trainings once the payment has been made.
- For Basil Skill Pass, no refund/cancellation would be permitted after payment.
- For Basil Student Premium, no refund/cancellation would be permitted after payment.
- For advertisers who advertise their products, offerings, and services on different Basil channels (Website, Newsletter, Facebook page, other social media channels etc.), no refund/cancellation would be permitted after the advertising campaign has begun or the payment is received, whichever is earlier. If an advertising campaign is cancelled by Internshala due to its internal policies, the advertiser would be entitled to a refund on a pro-rata basis (after deducting the amount for the deliverables already served)
- Not with-standing this policy, any specific terms and conditions mentioned on individual product & service page, and/or as agreed with a user before/during/after the transaction, will override the terms and conditions mentioned here in case of a conflict.
- We may make changes to our products & services, and associated terms & conditions (including terms and conditions on refund and cancellation), from time to time. You are advised to refer to our latest terms and conditions on this page and associated product/service specific terms and conditions page before making a purchase.
- All the payments and refund on www.basilinfotech.com will be depending on the terms and conditions of physical document basis.